Accessibility statement for Travelhealthpro.org.uk

This accessibility statement applies to travelhealthpro.org.uk, the website comprising the travel health resources of the National Travel Health Network and Centre (NaTHNaC).

This website is run by National Travel Health Network and Centre (NaTHNaC). We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels, and fonts using browser or device settings.
• Zoom in up to 400% without the text spilling off the screen.
• Navigate most of the website using a keyboard or speech recognition software.
• Listen to most of the website using a screen reader (including JAWS, NVDA, and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How Accessible This Website Is (Updated 19th Feb, 2025)

We know that some parts of this website are not fully accessible:

Home Page Issues

• Known accessibility issue have been resolvec but improvements are being made/ 

Contact Page Issues

• The accordion menus cannot be expanded using the keyboard.

Country Information Pages Issues

• The row of letters under 'Countries A-Z' is not accessible using the keyboard.
• Issues with keyboard focus on certain buttons.
• In mobile view, the search bar icon does not reflow properly.
• Poor colour contrast on links when hovered over.
• Some elements are not contained within a <ul> or <ol> list.
• Some links and buttons do not have discernible text.

Latest News Issues

• The keyboard focus is not visible on the 'Search' button.
• The keyboard focus is not visible on certain interactive elements.
• The carousel at the top of the webpage cannot be paused, stopped, or hidden.
• Colour contrast issues on various elements.
• Some ARIA roles do not contain required children.
• Some links, buttons, and select elements do not have discernible text or accessible names.

Feedback and Contact Information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

• Email: uclh.travelhealthpro@nhs.net
• Call: 02034475943 during opening times (found at TravelHealthPro Contact Page).

If you need information from this website in an alternative format such as accessible PDF, large print, easy read, audio recording, or braille, please:

• Email: uclh.travelhealthpro@nhs.net
• Call: 02034475943

We’ll consider your request and get back to you within 7 days.

If you cannot view the map on our ‘Contact Us’ page, call 02034475943 or email uclh.travelhealthpro@nhs.net for directions.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not happy with our response to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information About This Website’s Accessibility

NaTHNaC is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the non-compliances listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons:

Home Page Accessibility Problems

• Keyboard focus is not visible on dropdown menu (WCAG 2.4.7) - FIXED
• Keyboard focus is not visible on 'Preferences' and 'Submit' buttons (WCAG 2.4.7) - DEPLOYED IN REVIEW
• The carousel cannot be paused, stopped, or hidden (WCAG 2.2.2) - FIXED
• Poor colour contrast in various elements (WCAG 1.4.3) - FIXED
• Some links and buttons lack discernible text (WCAG 4.1.2) - FIXED

Contact Page Accessibility Problems

• Accordion menus cannot be expanded using a keyboard (WCAG 2.1.1) - FIXED
• Some ARIA roles do not contain required children (WCAG 1.3.1) - FIXED
• Poor colour contrast on text and buttons (WCAG 1.4.3) - FIXED

Country Information Pages Accessibility Problems

• Alphabetical list under ‘Countries A-Z’ not accessible using the keyboard (WCAG 2.1.1) - Fix by: 7th March 2025
• Poor colour contrast on various elements (WCAG 1.4.3) - Fix by: 7th March 2025

Latest News Accessibility Problems

• The keyboard focus is not visible on 'Search' button (WCAG 2.4.7) - Fix by: 21st March 2025
• Some ARIA roles do not contain required children (WCAG 1.3.1) - Fix by: 21st March 2025
• Poor colour contrast on key elements (WCAG 1.4.3) - Fix by: 21st March 2025

What We’re Doing to Improve Accessibility

Our accessibility roadmap (travelhealthpro_2025_accessibility_roadmap.png) outlines how and when we plan to improve accessibility on this website.

Preparation of This Accessibility Statement

This statement was prepared on 29th January 2025. It was last reviewed on 19th February 2025.

Testing and Compliance

This website was last tested on August 9th, 2024, against the WCAG 2.2 AA standard.

The test was conducted by the Cabinet Office. The most viewed pages were tested using automated tools, with further audits planned after the above issues are addressed.

You can read the full accessibility test report here.

Once the above accessibility fixes are completed, we will conduct a full accessibility audit, starting on approximately March 25th. This audit will result in a comprehensive report outlining any remaining accessibility issues, along with planned action items and timeframes for resolution.

In the meantime, we are continuously testing accessibility across the entire site while implementing these fixes, so we anticipate that any outstanding issues will be minimal.

Looking ahead, accessibility testing will be fully integrated into our development process, ensuring that all future product updates address accessibility requirements at the source before deployment.